Privacy Policy

1. Introduction

QDBP ACADEMY, LLC, a computer systems design and related services company headquartered at 417 W 12TH St, Sanford — 32771-2859, United States, is committed to protecting the privacy and security of the personal information we collect, use, and manage in the course of our business operations. This Privacy Policy explains our practices regarding the collection, use, disclosure, and safeguarding of your information when you interact with our website, engage our services, or otherwise communicate with QDBP Academy.

We have designed this policy to be transparent and accessible. It applies to all individuals who visit our website at qdbpacademy.lol, submit inquiries through our contact forms, subscribe to our communications, or enter into a professional engagement with our firm. By using our website or services, you acknowledge the practices described in this policy. If you do not agree with any provision herein, please discontinue use of our website and contact us with any concerns.

QDBP Academy operates as a professional services firm in the computer systems design industry. The nature of our work involves handling technical specifications, system architecture documents, and business communications — not mass consumer data. Nonetheless, we treat all information entrusted to us with the highest standards of confidentiality and security, consistent with our professional obligations and applicable data protection laws.

2. Information We Collect

We collect information that you voluntarily provide to us, as well as certain information that is automatically collected when you interact with our digital properties. The categories of information we may collect include:

2.1 Information You Provide Directly

• Contact and identification information: When you fill out a contact form, request a capabilities brief, or otherwise reach out to us, we collect your full name, email address, phone number (if provided), company affiliation, job title, and any other details you choose to include in your message.
• Engagement-related information: If you enter into a client relationship with QDBP Academy, we collect information necessary to perform our professional services, including business requirements, technical specifications, system documentation, project communications, and billing details.
• Communication records: Copies of correspondence when you email us, call us, or communicate through any other channel, including the content of your inquiry and our response.

2.2 Information Collected Automatically

• Technical usage data: When you visit our website, our servers automatically record certain information sent by your browser. This may include your Internet Protocol (IP) address, browser type and version, operating system, referring URL, pages visited, time and date of your visit, and time spent on each page.
• Device information: Information about the device you use to access our website, including hardware model, screen resolution, and unique device identifiers where applicable.
• Cookies and similar technologies: As described in Section 7 of this policy, we may use cookies, web beacons, and similar tracking technologies to enhance website functionality, analyze usage patterns, and improve user experience.

2.3 Information We Do Not Collect

We do not knowingly collect sensitive personal data (such as government-issued identification numbers, biometric data, health information, or financial account credentials) through our public website. We do not process payments or store credit card information on our systems. We do not engage in the purchase or sale of personal data from or to third-party data brokers.

3. How We Use Your Information

QDBP Academy uses the information we collect for legitimate business purposes directly connected to our professional services. These purposes include:

• Service delivery: To respond to your inquiries, provide requested information about our capabilities, prepare proposals and engagement letters, and deliver our computer systems design and consulting services.
• Client relationship management: To maintain and administer our client accounts, communicate about project status and deliverables, process invoices, and manage ongoing professional relationships.
• Website operation and improvement: To operate, maintain, and improve our website; to understand how visitors interact with our content; to diagnose technical issues; and to enhance the user experience.
• Business communications: To send you relevant information about our services, industry insights, or company updates, where you have consented to receive such communications or where permitted by applicable law.
• Legal and regulatory compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests; to enforce our Terms of Service; and to protect the rights, property, and safety of QDBP Academy, our clients, and the public.
• Security: To detect, prevent, and respond to fraud, abuse, security incidents, and other harmful or unlawful activities affecting our systems and services.

We will not use your personal information for purposes that are materially different from those described in this policy without providing you with notice and, where required by law, obtaining your consent.

4. Legal Basis for Processing

Our processing of personal information is grounded in one or more of the following legal bases, depending on the nature of the data, the context of collection, and your jurisdiction:

• Contractual necessity: Processing is necessary for the performance of a contract with you, or to take steps at your request prior to entering into a contract — for example, when we prepare a proposal or deliver services under an engagement agreement.
• Legitimate interests: Processing is necessary for our legitimate business interests, including operating and improving our website, responding to inquiries, marketing our services to prospective clients, and ensuring the security of our systems — provided these interests are not overridden by your data protection rights.
• Consent: Where we rely on your consent as the legal basis for processing, such as for sending marketing communications where required by law, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
• Legal obligation: Processing is necessary for compliance with a legal obligation to which QDBP Academy is subject, such as tax reporting, regulatory compliance, or responding to lawful requests from public authorities.

4.1 GDPR Compliance (European Economic Area and United Kingdom)

For individuals located in the European Economic Area (EEA) or the United Kingdom, QDBP Academy acts as a data controller with respect to the personal information we collect through our website and in the course of our business development activities. For personal information processed in the context of client engagements, our role (controller or processor) is defined in the applicable engagement agreement. We process personal data in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

4.2 CCPA / CPRA Compliance (California, United States)

For individuals residing in California, we process personal information in accordance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). The categories of personal information we collect, the sources from which we collect it, and the business purposes for which we use it are described in Sections 2 and 3 of this policy. We do not sell personal information as defined under the CCPA, nor do we share personal information for cross-context behavioral advertising. We do not use or disclose sensitive personal information for purposes other than those permitted under the CCPA.

5. Data Sharing and Disclosure

QDBP Academy does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:

• Service providers: We engage trusted third-party vendors and service providers to perform functions on our behalf, including website hosting, email delivery, data storage, analytics, and IT infrastructure management. These providers are contractually bound to process personal information only on our instructions and in compliance with appropriate confidentiality and security measures.
• Professional advisors: We may share information with our legal counsel, auditors, accountants, and other professional advisors as necessary for the operation of our business and compliance with legal obligations, subject to professional confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, reorganization, sale of assets, or similar corporate transaction, your information may be transferred as part of that transaction. We will provide notice before your personal information becomes subject to a different privacy policy.
• Legal requirements: We may disclose information if required to do so by law, regulation, subpoena, court order, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• With your consent: We may share your information for any other purpose with your explicit prior consent.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required to comply with applicable legal, regulatory, accounting, or reporting obligations. The specific retention period depends on the nature and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we processed it.

• Inquiry and contact data: Retained for up to twenty-four (24) months following the last communication unless a client relationship is established, in which case it becomes subject to engagement record retention policies.
• Client engagement records: Retained for the duration of the engagement plus a minimum of seven (7) years following the conclusion of the engagement, consistent with professional standards and applicable statutes of limitation.
• Website usage data: Retained in an aggregated or de-identified form for analytical purposes for up to twenty-six (26) months. IP addresses in server logs are purged or anonymized within ninety (90) days.

When personal information is no longer required, we securely delete, anonymize, or destroy it using industry-standard methods designed to prevent unauthorized access or reconstruction.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to provide essential functionality, analyze website traffic, and improve user experience. A cookie is a small text file stored on your device by your web browser at the request of a website you visit.

7.1 Types of Cookies We Use

• Essential cookies: These cookies are strictly necessary for the operation of our website. They enable core functionality such as page navigation, security features, and access to protected areas. The website cannot function properly without these cookies, and they do not require your consent under applicable law.
• Analytics cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve site structure, content relevance, and overall user experience. We use privacy-respecting analytics configurations that minimize data collection.
• Functional cookies: These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings. They may be set by us or by third-party providers whose services we have integrated into our pages.

7.2 Managing Cookie Preferences

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies, delete existing cookies, or alert you when cookies are being sent. Please note that disabling certain categories of cookies may affect the functionality and performance of our website. You can manage your cookie preferences through your browser settings at any time. For more detailed information about cookie management with specific browsers, consult the help documentation for your browser of choice.

8. Security Measures

QDBP Academy implements and maintains administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of the personal information we hold. Our security posture is informed by industry best practices and is continuously reviewed and improved. Measures include:

• Encryption: All data transmitted between your browser and our website is encrypted using Transport Layer Security (TLS) protocols. Data at rest is encrypted using industry-standard encryption algorithms.
• Access controls: Access to personal information is restricted to authorized personnel who require such access to perform their job functions. Access is granted on a least-privilege basis and is subject to periodic review.
• Authentication: Multi-factor authentication is enforced for access to systems that store or process personal information. Strong password policies and session management controls are implemented across our infrastructure.
• Monitoring and incident response: We maintain continuous security monitoring, intrusion detection systems, and a documented incident response plan. In the event of a data breach affecting personal information, we will notify affected individuals and relevant authorities in accordance with applicable law.
• Vendor management: Third-party service providers who process personal information on our behalf are subject to security assessments and contractual obligations requiring equivalent levels of protection.
• Physical security: Our facilities are protected by physical access controls, surveillance systems, and environmental safeguards appropriate to the sensitivity of the information we manage.

While we strive to protect your personal information using commercially reasonable means, no method of electronic transmission or storage is absolutely secure. We cannot guarantee that unauthorized access, disclosure, alteration, or destruction will never occur. You also play an important role in protecting your information by using strong passwords, keeping your devices secure, and not sharing sensitive credentials.

9. Your Rights and Choices

Depending on your jurisdiction of residence, you may have certain rights regarding the personal information we hold about you. QDBP Academy is committed to honoring these rights as provided by applicable law. These rights may include:

• Right to access: You may request confirmation of whether we process your personal information and, if so, request a copy of that information along with details about how it is used.
• Right to rectification: You may request that we correct or update inaccurate or incomplete personal information we hold about you.
• Right to erasure (right to be deleted): You may request that we delete your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected, or when you withdraw consent on which the processing is based.
• Right to restrict processing: You may request that we limit the processing of your personal information in certain situations, such as while we verify the accuracy of contested data.
• Right to data portability: Where processing is based on consent or a contract and is carried out by automated means, you may request a copy of your personal information in a structured, commonly used, machine-readable format.
• Right to object: You may object to the processing of your personal information where we rely on legitimate interests as the legal basis, including for direct marketing purposes. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred prior to withdrawal.
• Right to non-discrimination: We will not discriminate against you for exercising any of your privacy rights. Exercising your rights will not result in denial of services, different pricing, or a different quality of service.

To exercise any of these rights, please contact us using the information provided in Section 13 of this policy. We will respond to your request within the timeframe required by applicable law, typically within thirty (30) to forty-five (45) days. We may need to verify your identity before processing your request, which may require you to provide additional information. If you are acting as an authorized agent on behalf of another individual, we may require proof of authorization.

If you believe that our processing of your personal information violates applicable law, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction. We encourage you to contact us first so that we may address your concerns directly.

10. Children’s Privacy

Our website and services are directed at business professionals and organizations. We do not knowingly collect, solicit, or maintain personal information from individuals under the age of sixteen (16). If we become aware that we have inadvertently collected personal information from a child under the applicable age of digital consent without verifiable parental consent, we will take prompt steps to delete that information from our systems. If you believe that a child has provided us with personal information, please contact us immediately using the contact details in Section 13.

11. International Data Transfers

QDBP Academy is headquartered in the United States, and our website and services are operated from the United States. If you are located outside the United States, please be aware that the personal information we collect will be transferred to, stored, and processed in the United States, where our servers and central database are located. The data protection laws of the United States may differ from those of your country of residence.

When we transfer personal information from the European Economic Area, the United Kingdom, or other jurisdictions with data transfer restrictions, we implement appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy and applicable law. These safeguards may include the use of standard contractual clauses approved by the relevant regulatory authorities, adherence to recognized certification frameworks, or reliance on adequacy decisions where applicable.

By using our website or providing us with your personal information, you understand and consent to the transfer of your information to the United States and its processing there as described in this policy.

12. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by QDBP Academy. This Privacy Policy applies solely to information collected by QDBP Academy through our website and in the course of our business operations. We are not responsible for the privacy practices of third-party websites or services.

When you click on a link to a third-party site, we encourage you to review the privacy policy of that site before providing any personal information. The inclusion of a link does not constitute an endorsement of the third party’s content, products, services, or privacy practices.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or operational needs. When we make material changes, we will revise the Last Updated date at the top of this policy and, where appropriate, provide additional notice such as a prominent notice on our website or direct communication to affected individuals.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website or services after the effective date of any updated policy constitutes your acknowledgment and acceptance of the changes. If you do not agree with the updated policy, you should discontinue use of our website and contact us regarding any concerns.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, or if you wish to exercise your privacy rights as described in Section 9, please contact us using the details below. We take every privacy inquiry seriously and will respond promptly.

QDBP ACADEMY, LLC
417 W 12TH St
Sanford — 32771-2859
United States

Email: info@qdbpacademy.lol
Phone: +1 (563) 341-1442

Data Protection Contact: For matters specifically related to data protection and privacy rights, you may email us at the address above with the subject line: Attention: Data Protection.